Privacy Policy

We collect information in a few ways:

• Account information such as your name, email address, and profile details
• Usage data including searches, chat messages, bookmarks, and reviews
• Device and log data such as browser type, IP address, and general location
• Communications you send to us, including support requests

If you use audio settings, we may request microphone access in your browser solely to help you select and test input devices. We do not store raw audio from those tests unless you explicitly submit a recording as part of a feature that requires it.

We use the information we collect to:

• Provide, maintain, and improve the Service
• Personalize search results, recommendations, and chat responses
• Process account registration, authentication, and support requests
• Monitor performance, prevent abuse, and protect platform security
• Comply with legal obligations and enforce our Terms of Service

We do not sell your personal information. We may share information with service providers who help us operate the platform (such as hosting, analytics, and customer support tools), with agents or partners when you choose to contact them through BAANMA, and when required by law or to protect the rights and safety of users.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. For details on the types of cookies we use and how to manage them, see our Cookie Policy.

We retain information for as long as your account is active or as needed to provide the Service, resolve disputes, enforce agreements, and meet legal requirements. You can request deletion of your account through your profile settings, subject to limited retention required for security, fraud prevention, or compliance.

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to certain processing. You can update profile details in your account settings or contact us to make a privacy request.

We use administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

BAANMA may process information in countries other than where you live. When we transfer data internationally, we take steps designed to ensure an appropriate level of protection consistent with applicable law.

The Service is not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date on this page. Material changes may also be communicated through the Service or by email where appropriate.

For privacy questions or requests, contact privacy@baanma.com. Please also review our Terms of Service for information about using BAANMA.